Managing your orders

Keep track of your orders

To stay on top of your sales, head over to the Orders section from the left menu. Here, you’ll find a comprehensive list of all your orders, complete with essential details like order number, date, customer name, quantity, amount paid, payment method, delivery option, and order status (e.g., completed, pre-order, open).

How to manage your orders

For any adjustments or updates to your orders, simply click on the order you wish to modify. You have several options at your disposal:

• Adjust item variation: Change item specifics, such as size or color (e.g., from small to medium).
• Update custom questions: Modify the responses to any custom questions associated with the order.
• Issue a refund: Process refunds directly through the platform for orders that require it.
• Mark as collected: Once an order is picked up or delivered, mark it as collected, and the status will automatically change to complete.