Digital membership pass

The digital membership pass is your eco-friendly alternative to traditional physical membership cards or stickers. It’s not only better for the environment but also much more convenient to distribute.

The digital pass is a quick and effective way to verify memberships, especially useful for exclusive deals you provide to students and walk-in events you organise.

Setting up the membership pass

1. Preparing your design:
   • Before setting up the pass, create your design elements. You’ll need a logo (512px) and a banner (strip image) (1032 x 366px).
2. Configuring the pass:
   • Under Sell -> Memberships -> Membership Overview, click the Edit Pass button.
   • Follow the steps to configure your pass:
     • Pass style – Choose a background colour.
     • Logo and strip images-  Upload your prepared images.
     • Official site link – Add your website or social media link.
     • Test pass – Send a test pass to a phone number for previewing.
3. Distributing the pass:
   • Once set up, existing members receive a text with the download link. New members get the link upon joining.

How members receive the pass 

Once students join your student union membership base, they receive a download link, adding the digital pass to their Apple Wallet or Google Pay.

Resetting and resending the pass

If a member needs their digital pass link resent:

• Go to the Memberships tab, then to Memberships Management.
• Find the member, click Edit, and select Reset/Google Apple Pass.
• The member will receive a text message with the new download link.