I sold my ticket or got a refund but have not received the funds?

Created by Rubric Support, Modified on Wed, 21 Aug at 9:09 PM by Rubric Support

Remittances take up to 10 business days to reflect on your bank statement, and are sent back to the original payment method used by default.


If the status of your refund is “Refund Pending”, this can be for a variety of reasons. The most common is that it hasn’t been 10 business days, or that club that issued the refunds have not actually released the funds.

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